WORK EXPERIENCE
Bloomreach // Senior Product Manager, Growth (April 2023-November 2024) | Mountain View, CA)
Gigpro // Director, Product (Jun 2022 - Jan 2023 | San Francisco, CA)
BigCommerce // Manager, Product Management | Senior Product Manager, Merchandising & Search (Sep 2021 – Jun 2022 | San Francisco, CA)
BigCommerce // Product Manager, Catalog (Feb 2018 – Sep 2021 | San Francisco, CA)
Art.com // Product Manager, Trend (Jul 2016 – Jan 2018 | Emeryville, CA)
Art.com // Technical Project Manager, Search & Discovery (Nov 2015 – Jul 2016 | Emeryville, CA)
ExpandLab // Lead Technical Project Manager (Mar 2013 – Aug 2015 | Atlanta, GA)
ENCAP Technologies // Market Research Specialist (Jan 2010 – Feb 2013 | Atlanta, GA)
AroundCampus Group // Marketing Intern (May - Aug 2008 | Atlanta, GA)
SKILLS & CERTIFICATIONS
Skills: eCommerce Product Strategy, Search & Merchandising, Catalog Management, Storefront & Content Customization and Management, UX Research, A/B & Multivariate Testing, Data Analysis, User Testing, Agile Web Development, eBusiness Applications, Mobile Design, Client & Account Management
Technology & Tools: Magento, BigCommerce, Google Analytics, JIRA, SessionCam, FullStory, Confluence, Basecamp, Productboard, Tableau, Optimizely, UserTesting, Miro, Figma, Datadog
Project Management Professional (PMP): Project Management Institute, License 1718138
Certified Scrum Master (CSM): Scrum Alliance
Certified Scrum Product Owner (CSPO): Scrum Alliance
Magento Solutions Specialist: Magento, #1163865
Languages: Semi-fluent Cantonese Chinese, Basic Mandarin Chinese, Basic Vietnamese
EDUCATION
Georgia Institute of Technology - Scheller College of Business // Bachelor of Science in Business Management & Certificate in Marketing
Product School San Francisco // Product Management Course